Motorized treadmill basic trouble shooting

Treadmill does not start

Possible Cause: Not plugged in / Safety Key not inserted
Suggested Action: Plug cord into outlet / Insert Safety Key

Running belt not centered
Possible Cause: Running belt tension not correct on the left or right sides of the running board
Suggested Action: Running belt tension not correct on the belt left or right sides of the running board.

Burst clash protection
Possible Cause: Wires from the console and button control board not properly connected.
Suggested Action: Check wire connections from the console to the control board. If the wire has been punctured or damaged, you will need to replace it. If the problem is not rectified, you may need to replace the control board.

Console not working
Possible Cause: Wires from the console and the bottom control board not properly connected / Transformer is damaged
Suggested Action: Check wire connections from the console to the control board/ If the transformer is damaged, contact customer service.

Motor Abnormality
Possible Cause: The motor wire is not connected or the motor is damaged
Suggested Action: Check motor wires to see if the motor is connected. If the wire has been punctured or damaged, you will need to replace it. If the problem is not rectified, you may need to replace the motor.

Control Board Abnormality
Possible Cause: The control board is not connected.
Suggested Action: Check the upper and middle wires to see if the control board is connected. If the wire has been punctured or damaged, you will need to replace it. If the problem is not rectified, you may need to replace the control board.

Motor Abnormality
Possible Cause: The motor is damaged or a moving part of the treadmill is stuck and therefore the motor is unable to rotate properly.
Suggested Action: 1. the torque is too big, please adjust the torque by loosening the running belt. 2. Inspect moving parts of the treadmill to ensure that they are operating correctly. 3. Replace the motor if necessary. 4. Lubricate the treadmill.